Remember when you had a customer service need and you could just pick up the phone and talk to someone live who could resolve your issue? In those simpler times, companies were all on the same playing field. They had some user FAQs they followed and knowledge databases to help their representatives resolve your […]
Modern-Day Customer Service Design Read More »
It’s tough to be a healthcare provider these days. The constant change in regulations, client management, insurance verification and back office paperwork makes operations cumbersome. One mind blowing statistic is that collecting receivables for hard earned services can account for a whopping 50% leakage, not to mention the administrative overhead of managing their businesses.
SaaS Journey for Modern Day Healthcare Providers Read More »
